Return Policy:
At Lucia Fashion, we carefully inspect all items before shipping. for this reason, all sales are final and we do not accept returns or exchanges.
Exceptions – Damaged or Incorrect Items
If you receive an item that is defective, damaged, or not the product originally ordered, please contact us within 48 hours of delivery through our Contact page or by email at sales@luciafashion.store.
Please include:
- Your order number.
- A brief description of the issue.
- Clear photos of the item.
Once the issue is reviewed and confirmed, we will offer a replacement or a full refund.
Questions:
If you have any questions about this policy, please contact us before placing your order. We’re happy to assist you in English or Spanish.